Because
Venali Integrates fax with our IT systems it delivers powerful
productivity benefits. Many employees need frequent access
to our faxes. Rather than taking many minutes to access
this information in paper files - now they get what they
need with a few clicks right from their desktop.
Delivering Concrete Solutions that Improve Cost-Management
and Operational Efficiency
The Company
Venali’s client is the world’s leading provider
of IT-supported logistical services for consumers and businesses.
A recent strategic merger, combined with its experience and
extensive network, have made this company the #1 provider
of worldwide air and ocean freight, and freight forwarding
services. Most recently, the company has been expanding through
acquisitions into Latin America and Mexico.
The company is organized into three business units: Eurocargo
(European overland transport), Intercontinental (worldwide
air and ocean freight, plus global project forwarding services),
and Solutions (warehousing and logistics for consumer and
industrial goods).
A global organization of over 45,000 employees and 800 company-owned
offices in 150 countries, the company has worldwide sales
of over US
$8 billion and is based in Basel, Switzerland.
The Challenge
The transportation industry has been stifled by increasing
costs, such as fuel and delivery expenses. All segments of
this industry share common needs to improve
operational efficiency, develop closer business partnerships,
build strong brands based on customer loyalties, and grow
efficiently to increase revenue and profits.
Industry analysts predict that communications technologies
may be the most powerful differentiator for transportation
companies to thrive in this economy. Aware of these issues,
Venali’s client has been proactive in gaining a competitive
advantage by adopting new technologies.
Specifically, the
company has set up e-business service centers in Europe,
Asia, and the U.S., and has invested in advanced Internet
applications for the purposes of ensuring timely delivery
of goods, improving inventories and streamlining processes.
The Venali Solution
Due to the nature of the transportation business and the
need for efficient communications,Venali’s client
was an early adopter of IP fax. A customer since 1997, the
company has effectively implemented Venali’s Internet
Fax Desktop Solutions to communicate within their multiple
global offices and with their suppliers
and customers.
Internet fax replaced the company’s standard fax machines,
resulting in time savings by eliminating the printing and
manual faxing of documents, and in cost savings
through the elimination of paper, toner, dedicated phone
lines, and maintenance expenses. Employees are able to send
faxes directly from their desktops and save these documents
electronically in their email inbox. Retrieving these documents
electronically versus manually
is a substantial improvement operationally.
Because pricing continues to be a major issue and is at the
forefront of buying decisions, a FoIP solution proved cost-efficient
while maximizing
the company’s existing IT infrastructure. Since the
initial deployment within the U.S. operations, Venali’s
client has rolled out IP desktop fax solutions to its offices
within Europe, Asia and Latin America.
Venali has deployed a proprietary global fax server network
specifically designed to provide secure, uninterrupted global
document transmission services. By building and maintaining
a highly flexible and secure network, customers are guaranteed
superior reliability and stability. The ability to integrate
highly reliable and proven IP routing and services is enabling
the company to profit from breakthrough applications that
improve productivity
and enhance customer service.
Benefits
Zero
capital cost, installation expenses and operating overhead
No changes to existing IT infrastructure required
A single global IP-based fax solution is easy to
deploy and implement for multiple locations and platforms,
company-wide
Infinitely scalable fax capacity without any additional
hardware, software, or maintenance
Company confidentiality is enhanced with secure
delivery, ensuring that only intended recipients
receive and view message content
A
selection of local or toll-free in-bound fax number
area codes are available in major metropolitan areasVenali
Network Operations Center (NOC) is staffed 24/7
to ensure continual uptime and successful transmission
of documents
Venali Account Management Center provides real-time
fax reporting and account administration online
Profile
Logistical Transportation Service Provider
IIndustry: Shipping/Transportation
Needs: Internet Fax Desktop Solutions
